Shipping policy
Shipping Policy
Thank you for shopping at OasisHub. Please read our shipping policy carefully before placing your order.
Order Processing All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Times We ship internationally from our supplier's warehouse. Estimated delivery times by region:
- United States: 7–15 business days
- Europe: 10–20 business days
- Australia & New Zealand: 10–18 business days
- Rest of World: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website. Please allow 3–5 business days for tracking information to update after shipment.
Customs and Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information before placing your order.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at support@oasishub.cc. We will work with the carrier to locate your package or arrange a resolution.
Contact Us For any shipping-related questions, please reach out to us at: 📧 support@oasishub.cc